Terms & Conditions

By using Cibo, you confirm that you are at least 18 years old or using the platform under supervision. You agree to provide accurate and complete information while placing orders.

• All orders are subject to availability and confirmation
• Prices may change without prior notice
• Payments must be completed through approved payment methods
• Cibo is not responsible for payment failures due to third-party gateways

Delivery times are estimates and may vary based on location, restaurant preparation time, and external conditions. Delays may occur during peak hours or due to unforeseen circumstances.

• Orders once placed may not be canceled after preparation begins
• Refunds are processed in case of failed transactions or valid complaints
• Refund timelines depend on your payment provider

• Do not misuse the platform or engage in fraudulent activity
• Do not provide false information
• Respect delivery personnel and restaurant partners

Cibo works with restaurant partners, delivery services, and payment providers. We are not responsible for issues caused by third-party services.

Cibo shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services, including delays, food quality issues, or service interruptions.

We may update these Terms & Conditions at any time. Continued use of the platform means you accept the updated terms.

If you have any questions, feel free to contact us: